Hello, I would just like to say Thank you very much for the diamond that you made from Marmalades ashes. Could you please say a very big Thanks to Anita for sorting out the ring as well, and to the Jeweller who made it. It looks absolutely fantastic. Also Anita made the whole experience a lot better/easier as I didn't have to go out & faff around trying to find a company to design & make the ring, leaving the diamond with them & all the etc, it was b...
Overall, i cannot thank the team of Heart in Diamond enough for dealing with our most precious piece of soul and heart with such love and care. They were not only incredibly professional by keeping us in the loop of every step in the process, but also Claire, our contact, was incredibly understanding and treated us like family in a time when we needed a shoulder to lean on. Here's our story: Nothing prepares you for the vast array of feelings one has when...
We were never big supporters of the highly regulated diamond industry that gives the general public the idea that diamonds are rare and valuable. We believe that what gives an item value is the history and what that item means to us personally. Purchasing a diamond from the store neither has a meaningful history nor does it have any personal attachment to us. Heart In Diamond has changed the diamond industry and has made diamonds really worth somethi...
I would like to thank Anita for going out of her way to deliver my ring before my wedding. My mother passed in November last year and I wanted something beautiful to signify her. It took lots of phone calls and emails but I finally settled on a beautiful yellow diamond made into a heart shaped ring. I am so happy with this and makes me feel that my Mum is going to be with me on my special day. Thank you Anita for making this these hard times not so hard...
We are very appreciative of the excellent customer service we experienced from Claire McHan, as referenced above. We learned of the services offered by Heart-In-Diamond after the suicide of our only son last November. She explained the process used to preserve a combination of our sons ashes with locks of hair from my husband and myself as well as from each of his sisters in the creation of individual stones which we have now had set in rings that e...
On Sunday I received my stunningly beautiful green diamond ring in memory of my beloved Mum, who passed away in March. The Heart in Diamond team have been extraordinary in helping me through this process - especially Anita; nothing has ever been too much trouble and she has been with me through every step with support and understanding. Such personal and caring service. Huge thanks also to their fantastic jeweller, Simon, who has done so much to ensure my ...
Good evening, I would just like to write a testimonial about my ring and have attached a photo alongside it. A month ago today I received my beautiful ring, 6 months after tragically losing my 13 month old little boy. My ring has brought me great comfort in a time of so much despair. Anita and all those involved at Heart in Diamond go above and beyond to provide such a personal service, meaning that I had no doubts my baby would be safe in their hands....
Dear Sir or Madam I would like to tell you how very delighted I am with my diamond ring. From the first contact with Anita to taking delivery the whole experience has been amazing. The level of service I have received has been exemplary. Anita has made what is a difficult time easier with her utmost professionalism accompanied by her warmth. Nothing has been too much trouble. I cannot praise her, or your company too highly. I feel as though I mad...
Good morning Claire, I hope this email finds you and your family well. I have gotten many compliments on my diamond and questions about the process I was wondering if you could send me a few of your cards. So that I may direct people to you. Also if you ever get to the Seattle area I'd love to meet you in person. Take care Sarah, USA ...
