To Whom it May Concern:
I lost my husband due to a sudden illness after being married for only 3 years. He was the light of my life and my rock of stability. I have recently received the “Heart in Diamond” stone, which I had mounted to his wedding ring, that I now wear. I am at peace and have comfort knowing that “he’s always with me”. I cannot express my happiness and delight of the services you offer. These creations are truly remarkable.
I send enormous accolades to your representative, Claire McHan, for not only being a wonderful contact, but her true understanding of how I have felt during this difficult time. Her compassion and knowledge of the process, while dealing with the loss of my husband, made the process easier than I could have imagined. Claire is without a doubt a lost commodity in today’s world. She represents your company beautifully, but also, her understanding, empathy and her kindness during the entire process was genuine and remarkable. As a business owner, her attention to detail and support is outstanding.
I applaud you in having Claire as your voice and representative to your company.
Many thanks to your excellent service and product.