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Order Guide

To place your order, please complete our on-line Order Form. As soon as we receive your completed form, our manager or a local authorized HID Partner will contact you with confirmation and to receive payment details.

To place your order directly with your local Heart-In Diamond representative please visit the HID Partners section on our website.

Payment

50% pre-payment will be required upon submitting the on-line form. You will have a chance to discuss your preferable method of payment with our local representative when he/she contacts you. The final payment is to be made no later than the delivery day of your Diamond.

Sending us hair

Please place the hair into a sealed, zip-locked plastic bag and mail it to us via registered mail or with a courier. After the package is sent please email us or your local representative with whom your order was placed, the shipping details of your package.

Please note: 0.5-2 grams of hair will be required for creation of your personal diamond.

Checking the status of your order

As soon as we receive your container, you will be issued with a Heart-In Diamond ID number (HID ID) which you can use to track the status of your order through our website.

Delivery of Your Personal Diamond

Your Personal Diamond will be delivered to you via registered mail or with a courier. The shipping details for your diamond will be emailed to you in advance.